Shipping Policy
National Shipping (Within Morocco)
We are pleased to offer fast and reliable shipping throughout Morocco. Here are the details of our national shipping policy:
- Delivery Time: 1-3 business days
- Shipping Cost: Calculated at checkout
- Courier Service: We partner with reputable local courier services to ensure your package arrives promptly and securely.
International Shipping (Outside Morocco)
For our international customers, we strive to deliver your orders as quickly as possible, no matter where you are located. Please find the details of our international shipping policy below:
- Delivery Time: 7-29 business days, depending on the destination
- Shipping Cost: Calculated at checkout
- Courier Service: We use trusted international shipping partners to ensure your package is delivered safely.
Additional Information
- Order Processing: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Confirmation: You will receive a shipping confirmation email with your tracking number once your order has been shipped.
- Customs, Duties, and Taxes: Lorenzo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Us
If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact our customer service team at [support email/phone number]. We are here to assist you and ensure a smooth and satisfactory shopping experience.
Thank you for choosing Lorenzo. We appreciate your business and are committed to providing you with the best service possible.