Contact Us

At Lorenzo, we value our customers and are here to assist you with any questions or concerns you may have. Please do not hesitate to reach out to our customer service team for any inquiries related to your orders, our products, or any other assistance you may need.

How to Reach Us

• Email: For all customer service inquiries, please contact us at
  shoeslorenzo8@gmail.com. We strive to respond to all emails within 24-48 hours.

Additional Information

• Business Hours: Our customer service team is available to assist you during the following hours:

  • Monday to Friday: 9:00 AM - 6:00 PM (Local Time)
  • Saturday: 10:00 AM - 4:00 PM (Local Time)
  • Sunday: Closed

• Order Inquiries: For questions about your order, please include your order number in your email for faster assistance.

• Product Information: If you need more information about our products, feel free to reach out. Our team is knowledgeable and ready to help you find the perfect pair of shoes.

• Feedback: We appreciate your feedback and suggestions. Your input helps us improve our products and services to better meet your needs.

Thank you for choosing Lorenzo. We look forward to assisting you and ensuring you have the best shopping experience possible.